Privacy Policy – Wildz Canada
Your privacy matters to us. This Privacy Policy explains how wildzcanada.com collects, uses, stores, and protects your personal information in compliance with Canadian privacy law (PIPEDA) and the GDPR standards upheld under our MGA licence.
📋 What Data We Collect
Personal Information
- Full name, date of birth, and nationality
- Email address, phone number, and home address
- Government-issued ID (for KYC verification)
Financial Information
- Payment method details (card/e-wallet)
- Transaction history (deposits and withdrawals)
Technical Data
- IP address and device information
- Browser type, session duration, and login timestamps
- Cookies and site usage analytics
🔍 How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Account registration & verification | Contractual necessity |
| Processing payments | Contractual necessity |
| Fraud prevention & AML compliance | Legal obligation |
| Personalised promotions (if opted in) | Consent |
| Site analytics & improvement | Legitimate interest |
🤝 Data Sharing
Wildz does not sell your personal data. We may share it only with:
- Payment processors and banking partners
- Identity verification providers (KYC)
- Regulatory bodies (MGA, Canadian provincial authorities) when legally required
- Technology providers who power the Rootz platform
All third parties are bound by strict data processing agreements.
🍪 Cookies Policy
Wildz uses cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences at any time via your browser settings or our on-site cookie banner. Disabling certain cookies may affect platform functionality.
🔐 Data Security
We protect your data with:
- SSL encryption across all pages
- Two-factor authentication (optional)
- Regular security audits and penetration testing
- Strict internal access controls — only authorised staff can view personal data
📅 Data Retention
We retain personal data for as long as your account remains active, and for 5 years after closure as required by anti-money laundering regulations. You may request deletion of non-legally-required data at any time.
✅ Your Rights
As a Canadian player, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where legally permitted)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact our support team via the wildzcanada.com Help Centre.